Frequently Asked Questions

Everything you need to know about your Button Shy order.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 10-14 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I care for my Button Shy garments?

To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner tag of every garment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.